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Employers FAQ

videoDoc is moving the needle in terms of employee healthcare. We understand that good health is good business which is why we can help you place the well-being of your employees at the heart of your business. Here are some of the most frequently asked questions by employers.

How do employers sign up?

Simply register your interest online on videoDoc.ie and a member of our Care Team will be in touch within 24 hours.

How much does it cost to offer my staff videoDoc services?

Employers can sign up for annual subscriptions for their employees for as little as €28 per person. *Terms and conditions apply including a fair usage policy of 7 appointments a year.

How can videoDoc benefit my business?

We get that having to leave the office to travel to see a doctor on your break is a nuisance. It is inconvenient, time-consuming and uncomfortable. We also understand that technology is changing the way we live our lives. That’s why the cutting-edge and instant access to online medical services at videoDoc will not only set your business apart from compeditors, but offering such advanced health benefits can also help towards staff retention. By choosing videoDoc, you are underlining your commitment to your staff’s well-being. You are sending an important message – you are letting your employees know that you care about their health and that you value what they do.

Are the consultations recorded and how does videoDoc protect patient privacy?

Consultations are never recorded. We hold the patient-doctor confidence in the hightest regard. Patient history and consultation notes are strictly only accessed by the doctor and the patient involved. We comply with Ireland’s Data Protection Act and the US standards: HIPAA (Health Insurance Portability and Accountability Act) We guarentee the highest level of confidentiality to all our patients. We invite you to read more about our commitment to security and privacy in our Terms and Conditions

Can my employees access videoDoc from abroad?

No problem – that is part of the convenience of videoDoc services. Simply log-in as usual and your remote medical access continues as normal.

Does videoDoc provide a prescription service?

Yes! For added convenience, employees can also give details of their preferred pharmacy so our doctors, when necessary, can send their prescription directly there, saving time and making life that bit easier for everyone.

How does videoDoc work?

Once your employee is registered, they simply log-on to the videoDoc app on their mobile phone and request a consultation either via video or a telephone call. A consultation usually takes place within 10 minutes. If a patient doesn’t want to wait, they have the option to request a call back at their own convenience.

What are the benefits to my employees?

We already know that a healthy and committed workforce is vital to business success. Adding videoDoc to your employee benefit scheme will revolutionise the way your staff tackle sick days and reduce the time spent travelling to, and waiting to see, a doctor. Such ease of access will also support your employees in being more present and productive during their workday and will show them the importance you place on their contribution.

When can my employees access videoDoc services?

Our team of Irish Medical Council registered doctors are available for consultations 7 days a week, Monday – Friday, 10am – 2pm & 4pm – 8pm // Saturday and Sunday, 10 am – 4pm.

Why is videoDoc important to employers?

videoDoc is on-demand healthcare, always with the human touch, delivered through technology. We provide flexible access to Irish Medical Council registered doctors who specialise in delivering care remotely. Employees are the backbone of every business and we understand that healthier employees are key to creating a happier workforce. With videoDoc, staff can access a consultation with a doctor via their computer or mobile phone without even having to leave home or the office. No appointment is necessary, and with videoDoc’s innovative services fitting around an employee’s busy schedule, it can help reduce sick days and increase producivity. Win-win.